Use case

Client portal for service businesses

One branded space where you and your clients handle onboarding, requests and progress together — instead of email, spreadsheets and shared drives.

StellaJourney — Client portal for service businesses

A different tool for every part of the job

Right now the client relationship is spread across everything you own. Onboarding lives in email. Files live in a shared drive. The running conversation is in Slack, or texts, or a thread you started months ago. Each tool does one part, none of them talk to each other, and you’re the connective tissue holding it together in your head.

It works, mostly, until it doesn’t — until a client asks where something stands and you realise the answer is scattered across five places, and the experience you’re delivering looks less organised than the work itself deserves.

One space for the whole relationship

StellaJourney gives you and each client a single branded portal where the work actually lives, instead of being spread across your inbox and your drive.

  1. Invite the client to their portal — branded as you, no training needed.
  2. Run onboarding and requests in one place — checklists, files, and asks, all in the shared space.
  3. Both sides see where things stand — the client gets a clear dashboard, your team gets the full picture.
  4. The work stays together — each engagement has its own workspace, so context never scatters.

The client sees a prompt on every task, so they’re never wondering what you needed. Your team looks in one place instead of ten tabs. We call each engagement a journey, but to the client it’s just “the place where our work happens.”

What changes once everything lives in one portal

It’s not an enterprise platform with 47 features you’ll never touch, and it’s not a CRM. It’s the shared space between you and your clients, priced for real small businesses — flat pricing, no per-seat fees — so nothing falls through the cracks.

The features that make it work

Common questions

Will my clients actually log in and use a portal?

Clients use it because it's simpler than the alternative. Instead of searching their inbox for your last message, they log in and see exactly what they need to do — with a prompt on each task. It saves them time too.

Can the portal look like my business, not yours?

Yes. Clients log into a space branded as yours, so it feels like part of your service rather than a third-party tool you happen to use.

Is this a CRM?

No. A CRM is for pipeline, leads and sales forecasting before the deal. StellaJourney starts after the sale, when the client relationship begins — onboarding, requests and the day-to-day work.

What does it cost as my team grows?

Flat pricing. No per-seat fees. You pay based on how many clients you're working with, not how many staff you add, so the cost doesn't punish you for growing.

Built for these businesses

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Flat pricing. No per-seat fees.