Onboard projects, collect content and requirements, and keep feedback in one place — instead of chasing assets across email and Slack.
What you onboard
Project briefs, technical requirements, brand assets, logins and the content you need before a build can start.
Typical requests
Content requests, feedback rounds, bug reports and the "can you just tweak this one thing" asks that arrive mid-build.
The site is built. The launch date is set. And you’re still waiting on the homepage copy, the team photos, and the logins to the client’s analytics — all of which you asked for at kickoff, all of which are “coming over soon.” The work that’s ready can’t ship because of the work the client owes, and you’re the one fielding the “is it live yet?” email.
Development agencies don’t usually get stuck on the code. They get stuck on the inputs — content, assets, feedback, approvals — that live on the client’s side and arrive late, in the wrong format, through whichever channel the client happened to use that day.
StellaJourney gives your agency and each client one shared portal where the inputs you need from them stop slipping.
Clients get a prompt on every task, so the content you need doesn’t depend on them remembering. Your dev team keeps its own tools — this is the layer between you and the client, not another backlog to maintain.
It’s not your issue tracker and it’s not a CRM — it’s the client-facing space that keeps a build from stalling on missing inputs, priced flat with no per-seat fees. The content arrives, the feedback lands in one place, and nothing falls through the cracks.
Reusable journey blueprints with workflow, intake fields, sort order and starter tasks.
Three task types, simple todo, file upload and structured form, so work is collected in the right shape.
Build standalone forms once, then reuse them as structured task work items everywhere they're needed.
Clients approve work waiting on sign-off, or send it back with feedback when revisions are needed.
Every task across every journey, grouped, filtered, sorted by priority and due date.
Clients are invited in and land in the right portal, whether they're a brand-new user or an existing one.
Your tracker is for your dev team. StellaJourney is the client-facing side — onboarding, content collection, feedback and sign-offs — so clients aren't poking around your backlog and you aren't copying their requests into it by hand.
Content and assets become clear requests in the client's portal, with reminders that chase on their own. You see exactly what's still outstanding, so the missing copy doesn't surprise you the week of launch.
Clients submit them from their portal, so every request lands in one inbox with the context attached — instead of arriving as a screenshot in Slack and a voicemail you have to write down.
Yes. Build your kickoff once as a template — brief, requirements, assets, logins — and reuse it for every client, so no step gets skipped on the next build.
Client onboarding software for service businesses
Give every new client the same clear, structured start — instead of a different scramble every time.
Client request management for service businesses
Catch every client request in one place — instead of email, Slack and texts you have to stitch together yourself.
Client approval workflow software
Request and track client sign-offs right on the work — instead of hunting for a yes across a dozen email replies.
Collect files from clients without the chase
Request documents and files with clear prompts and automatic reminders — instead of chasing the same attachment for two weeks.
Client portal for accountants
Collect financials and tax documents, onboard new clients, and stop chasing paperwork — one branded portal for your firm.
Client portal for architects
Collect site briefs, keep design revisions tidy, and get clear sign-offs — one branded space for your practice and its clients.
Client portal for coaches
Onboard clients, set and track session work, and keep progress in one place — one branded space for your coaching practice.
Set up your first journey, invite a client, and see how it feels.