Onboard clients, gather messaging and media lists, and get fast sign-off on releases — one branded space for your agency and its clients.
What you onboard
Client messaging, key spokespeople, media lists and the brand and background you need before you can pitch.
Typical requests
Press release reviews, statement approvals, campaign sign-offs and the time-sensitive "we need this approved today" asks.
The story breaks, the journalist’s deadline is in two hours, and your draft statement is sitting unread in the client’s inbox under everything else from their morning. You call, you text, you forward the email again. By the time the “yes, go” comes back, the window has narrowed — and the version they approved was from before the last edit, so now you’re not even sure which draft is live.
PR runs on timing and on exact wording, and both break down when approvals live in email. A sign-off detached from the draft it refers to is a sign-off you can’t fully trust, especially when the clock is running.
StellaJourney gives your agency and each client a branded portal where approvals and wording stay tied to the work — and move fast when they need to.
Each client gets a clear prompt when something needs their sign-off, and the portal is branded as yours. We call each engagement a journey, but to the client it’s just where your work together happens.
It’s not a media database or a monitoring suite — it’s the client-facing space that keeps approvals fast and on the record, priced flat with no per-seat fees. The right version ships, the sign-off is clear, and nothing falls through the cracks.
Clients approve work waiting on sign-off, or send it back with feedback when revisions are needed.
Staff and clients message back and forth inside the journey, with formatting, mentions and notifications built in.
Build standalone forms once, then reuse them as structured task work items everywhere they're needed.
Every user picks which notifications they get in-app and by email, tailored to their role.
One page that holds details, intake data, files, conversation, tasks and history for every piece of client work.
Your brand name, support email, sender identity and logos across the portal, emails and notifications.
The sign-off is requested right on the draft, so the client sees exactly what they're approving and responds in one place. When a story is time-sensitive, you're not waiting on a reply buried in their inbox.
Comments stay attached to the draft they're about, so the conversation about a line edit doesn't get separated from the line. The full history stays with the release.
Yes. Each sign-off is recorded against the work, so if a client later asks "did we agree to that?", the answer is on the record rather than in someone's memory of a call.
Yes. Capture messaging, spokespeople and media lists with a repeatable checklist, so every new client is set up the same way and nothing about their voice gets lost.
Client approval workflow software
Request and track client sign-offs right on the work — instead of hunting for a yes across a dozen email replies.
A client communication tool that keeps context
Keep every client conversation tied to the work it's about — instead of scrolling 40 emails to find the one reply that mattered.
Client onboarding software for service businesses
Give every new client the same clear, structured start — instead of a different scramble every time.
Client request management for service businesses
Catch every client request in one place — instead of email, Slack and texts you have to stitch together yourself.
Client portal for accountants
Collect financials and tax documents, onboard new clients, and stop chasing paperwork — one branded portal for your firm.
Client portal for architects
Collect site briefs, keep design revisions tidy, and get clear sign-offs — one branded space for your practice and its clients.
Client portal for coaches
Onboard clients, set and track session work, and keep progress in one place — one branded space for your coaching practice.
Set up your first journey, invite a client, and see how it feels.