Client Portal for Recruiters

What you onboard

Job specs, company culture, hiring contacts and the role detail you need before you can start sourcing.

Typical requests

Candidate feedback, interview scheduling, placement follow-ups and the "where are we with this role" check-ins.

Three CVs sent, silence back

You sent the shortlist on Monday. The hiring manager meant to review it. It’s now Thursday, the best candidate has a competing offer, and your follow-up — the third — is still unanswered. You’re not losing placements on talent; you’re losing them in the gap between sending a candidate and getting a decision, a gap that lives entirely in someone else’s inbox.

Recruitment moves fast, and the client is half the engine. When the job spec arrives as a vague phone call and feedback arrives whenever the hiring manager gets to email, good candidates cool off and roles drag on longer than they should.

How StellaJourney fits a recruitment agency

StellaJourney gives your agency and each client a branded portal that keeps the hiring contact moving as fast as you do.

Onboard the client and role with a clear brief, so the spec, must-haves and culture are captured up front instead of in scattered calls.
Keep candidate feedback moving as clear tasks, with prompts and reminders, so a shortlist doesn’t sit unread.
Run the conversation in one place — questions about a candidate stay with that candidate, not lost in email.
See where every role stands at a glance, so you know which vacancies are stuck waiting on the client.

The hiring contact sees exactly what’s waiting on them, with a prompt on each task — no chasing required from you. We call each role a journey; to the client it’s just where your work on their hire happens.

Built for the way recruiters actually work

It’s not an ATS and it’s not a CRM — it’s the client-facing layer that keeps the hiring manager from becoming the bottleneck, priced flat with no per-seat fees. Feedback comes back faster, roles keep moving, and nothing falls through the cracks.

The features that make it work

Journey templates with custom fields

Reusable journey blueprints with workflow, intake fields, sort order and starter tasks.

Todos, file requests & form tasks

Three task types, simple todo, file upload and structured form, so work is collected in the right shape.

Rich-text discussion threads

Staff and clients message back and forth inside the journey, with formatting, mentions and notifications built in.

Reusable forms

Build standalone forms once, then reuse them as structured task work items everywhere they're needed.

Notification preferences

Every user picks which notifications they get in-app and by email, tailored to their role.

Invitation-based portal access

Clients are invited in and land in the right portal, whether they're a brand-new user or an existing one.

Common questions

Is this an applicant tracking system?

No. Your ATS manages candidates. StellaJourney is the client-facing side — capturing the job spec, keeping the hiring manager moving and chasing feedback — so the work between you and the client stops living in email.

How do we get candidate feedback faster?

Feedback becomes a clear task for the hiring contact, with a prompt and reminders. Instead of "any thoughts on the three CVs I sent?", they see exactly what's waiting and respond in one place.

Can we capture a proper brief for each role?

Yes. Use a form to gather the spec, must-haves and culture notes up front, so you source against what the client actually wants rather than a vague phone brief you have to keep clarifying.

Can we run several roles for one client at once?

Yes. Each role can have its own workspace, so feedback and updates for one vacancy stay separate from another, and you can see where each role stands at a glance.

Where StellaJourney helps most

Client onboarding software for service businesses

Give every new client the same clear, structured start — instead of a different scramble every time.

Client task management for service teams

Track every task on both sides of the client relationship — so you always know what's done, what's pending, and who's waiting on who.

A client communication tool that keeps context

Keep every client conversation tied to the work it's about — instead of scrolling 40 emails to find the one reply that mattered.

Client request management for service businesses

Catch every client request in one place — instead of email, Slack and texts you have to stitch together yourself.

Other industries we serve

Client portal for accountants

Collect financials and tax documents, onboard new clients, and stop chasing paperwork — one branded portal for your firm.

Client portal for architects

Collect site briefs, keep design revisions tidy, and get clear sign-offs — one branded space for your practice and its clients.

Client portal for coaches

Onboard clients, set and track session work, and keep progress in one place — one branded space for your coaching practice.

Client portal for recruitment agencies